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Qardio

Qardio

www.qardio.com
What is your customer experience with Qardio?

Qardio Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Qardio has 1.6 star rating based on 15 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Good machine, Great scale, Great until now.
    Cons: App connectivity and lack of an on-off switch, Battery, Complicated to use.

  • Recent recommendations regarding this business are as follows: "I’m trying to talk with customer service but that phone doesn’t take no calls", "dont buy", "Avoid these jokers like the plague!", "Please sent missing health reports for my doctor to review.", "Go somewhere else".

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Media from reviews

Qardio - The cardio scale doesn’t charge
Qardio - App Not workingQardio - App Not working - Image 2
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Top Qardio Reviews

Positive Review

"The machine is not completing the blood pressure circle as per usual"

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The phone screen indicates this message: 'Please contact customer service with ref. Z8.' Replaced batteries. Green light came on. Pressed start as per usual....

Critical Review

"Went out of business, and left its customers with useless electronics"

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Well, after long searching for the phone number of how to get in touch with cardio, I found an article that talked about it going out of business and going...

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Anonymous

App will not work on my iPhone 16 pro

When trying to sign on it keeps saying "The Qardio service cannot be reached. Please check your internet connection and try again".

But my internet is work just fine. The app works on my iPad just fine but I would like it to work on my iPhone. I have deleted the app on my iPhone and reinstalled it and it still does the same thing.

Please HELP. Thank You

View full review
Simon B Olu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The cardio scale doesn’t charge

Qardio - The cardio scale doesn’t charge

Please, I need to get help. I need to talk with somebody of customer service because my cardio scale it doesnt charge.

View full review

Preferred solution: If my cardio scan it doesn’t work, I would like to have full refund

User's recommendation: I’m trying to talk with customer service but that phone doesn’t take no calls

Anonymous
map-marker Indianapolis, Indiana

App Not working

Qardio - App Not working
Qardio - App Not working - Image 2

I am try logging into the App I get an error message. Attach pics of the error.

Thank you for your help in this matter

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John P Wrb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Monthly health report

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I have not received my Health reports for May and June 2025. Can you please send them. My email address is jrpringle@***.com

View full review

Preferred solution: Apology

User's recommendation: Please sent missing health reports for my doctor to review.

Dick H Mqr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Where is Qardio?

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They have disappeared with no replies from "support" but they are STILL selling their machines.

How can you sell what you cannot support?

View full review

User's recommendation: Avoid these jokers like the plague!

Anonymous
map-marker Hayward, California

Went out of business, and left its customers with useless electronics

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Well, after long searching for the phone number of how to get in touch with cardio, I found an article that talked about it going out of business and going bankrupt. It says they just closed the doors one day.

Wow. What a great way to end it with your relationship with your customers. Rather than finding somebody to purchase The software to run so that we can continue to use our goods, you just run with your tails and hid. Cowards.

Yes, I can use my weight scale, and I can use my oxygen l meter, but Im left with a brick for the blood pressure device.

Yes, Im pissed, but Im also a little angry at some of the big giants like Apple and Android for not taking this software over and continuing it for their customers. What a mess!

View full review
Anonymous
map-marker New City, New York

App is not working and support is not working

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No app, no support this product is abandoned, a painful experience. You lost your money. A product without an app is useless.

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User's recommendation: dont buy

Steve G Ldj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Locked out

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I have been using Quardio monitoring for over a year. I have two units.

Now I really need it because I've had three heart attacks and a triple bypass. I have been locked out of my phone account, and there is absolutely no way to contact the company to get this resolved at a time I need to be relaxed. You are making me incredibly angry.

Your customer service is absolutely non-existent. I wouldn't recommend you to anyone.

View full review
Pros:
  • Great until now
Cons:
  • Unusable

Preferred solution: Access to my account, and use of my purchase product

User's recommendation: Go somewhere else

John W V

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can’t log in to website

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Need a phone number for the California office when there is a problem. Comes up Qardio is not found and that I need to check my connections when I can get on other websites with no problems. I tried filling out one form and it wouldnt send because it said email is already in use.

View full review
Pros:
  • Had for years and still going strong
  • Love my blood pressure machine
Cons:
  • No way of contacting qardio for assistance

Preferred solution: Help on a log in and a phone number for the California office.

1 comment
Guest

Apparently they have filed for bankruptcy

Anonymous
map-marker Winnipeg, Manitoba

Can’t contact

No response. No phone number and email was deemed undeliverable!

Cant find corresponding app and the app that I downloaded when I purchased the device is no longer functioning

I just want an app to use with my blood pressure machine!!! ???

!!!???!!!, !!!

View full review
Michael D Juy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can’t use Qardio Arm, asks for login then can’t be reached

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Updated by user Apr 09, 2025

I have not received any response from Qardio and I still am unable to "log in and use the BP monitor.

Original review Mar 25, 2025

I can't take my blood pressure with either QardioArm device. I have 2. Asks for login credentials, then can't be reached.

View full review
Pros:
  • Unique design
Cons:
  • Complicated to use
  • Battery
  • App connectivity and lack of an on-off switch

Preferred solution: help using QardioArm

User's recommendation: don’t use Qardio products for essential medical monitoring.

Christine W Iej

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Website is not connecting

Qardio website is not connecting or uploading. I get an error if the Qardio service is not available.

View full review
Pros:
  • I use it to monitor my blood pressure
Cons:
  • Customer service is not accessible

Preferred solution: A solution for the website error

User's recommendation: Don’t bother contacting because no solution was provided. Instead it is an attempt to charge customers for technical support.

Hisham Mnn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can’t access web site to sign information

Updated by user Apr 21, 2025

Didn’t solve my problem.

Original review Apr 20, 2025

Has not been resolved. Just get a run around. Cant connect to the Qardio server to access it to use my BP unit

View full review
Debra T Vir

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cannot contact them via email or phone

Want to cancel my subscription, and I have tried several email addresses, and the phone number doesn't work.

View full review
Cons:
  • Received no renewal notice

Preferred solution: My subscription canceled

User's recommendation: Forget this company.

PETER H Jdk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order

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Updated by user Mar 13, 2025

have not heard back after filing complaint about no customer service and still do not have product.

Original review Feb 25, 2025

Where is my order? What is the problem with shipping this product?

I'm not very happy ordering from Qardio. If I do not receive a response to this email, I may return any product that I have previously ordered from you. I have never experienced such a problem with any online orders.

I would like a prompt response. Thank you.

View full review
Pros:
  • Product seems good will only know with time
Cons:
  • Worst customer service

Preferred solution: Deliver product or service ordered

User's recommendation: I dont know ordering from this co. and communicating with them is very frustrating and ver poor

Keith B Pyd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The machine is not completing the blood pressure circle as per usual

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The phone screen indicates this message: 'Please contact customer service with ref. Z8.'

Replaced batteries.

Green light came on.

Pressed start as per usual.

However, the settings showed on the screen,

but the arm part did not tense up and vibrate as usual.

View full review
Pros:
  • Good machine

Preferred solution: have the machine working again

User's recommendation: contact customer service

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